Panaszlevél - Letter of complaint

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Panaszlevél:

I. Megszólítás: Dear Sir or Madam / Dear Mr Jenkins

II. Bevezetés: 
I am writing to complain about...
I would like to express my dissatisfaction with...

III. Részletek: 
Hol vetted az árut? Mikor? 
Hova jártál kurzusra? Mikor?

IV. Hibák / észrevételek felsorolása: 
It is scratched 
Several pages are missing 
The CD player does not work.

V. Probáma megoldása: 
Could you please give me a refund? 
I would like to get my money back. 
I would like to get a new camera.

VI. Utolsó megjegyzések: I hope we will be able to find the right solution

VII. Elköszönés: 
Ha „Dear Sir or Madam” → „Yours faithfully” 
Ha „Dear Mr Jenkins” → „Yours sincerely”

Megjegyzések

Megjegyzés küldése

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