IKEA’s Marketing Technique: A Psychological Perspective
This proposal
purports to outline a case study examining how IKEA capitalizes on the story of
a 7-month-old male macaque, Punch. By blending psychological analysis and
marketing theory, the paper briefly explores how IKEA managed to construct an
emotional narrative that proves to be an effective advertising tool today.
| My brand-new monkey |
Psychological
perspective:
Firstly,
through the lens of psychology, Punch’s case is emotionally compelling. Punch, born
in a Japanese zoo, was rejected by his mother, after which he developed
separation anxiety as he had nobody to cling to. According to Bowlby (1980), at
this stage of life, primates are in dire need of a primary caregiver, usually
the mother, as a means of survival. Based on Bowlby’s attachment theory, zoo
workers gave him a stuffed plush toy, resembling an orangutan, to provide him
comfort. His story attracted international media attention when videos emerged
on the internet of Punch forming a bond with his stuffed toy as his surrogate
mother.
| A Hungarian Instagram meme revisiting the monkey mother experiment. Source: https://www.instagram.com/p/DVG4BAMDHqE/?utm_source=ig_web_copy_link&igsh=NTc4MTIwNjQ2YQ== |
An effective marketing tool:
Secondly,
IKEA seized on this marketing opportunity and gave dozens of stuffed orangutan
toys to the Japanese zoo. This emotional branding has resonated, so far, with their
target audience, as thousands of videos have been circulating online about Punch.
What IKEA draws on is that consumer segments are susceptible to being carried
away by their emotions unconsciously, and thus, make impulsive purchases. This
is likely why IKEA manages to increase public interest in selling its plush
toys. Evidently, their customers are filled with compassion when they see little
Punch holding onto his soft toy trying to attach, if not to his mother, at
least to others. This enables IKEA to emotionally position itself as a socially
sensitive brand on the global market.
| Source: https://www.ndsmcobserver.com/article/2026/02/we-are-all-punch-the-monkey |
This
case exemplifies how media exposure and psychology play a profound role in shaping
consumer attitudes.
References:
Bowlby, J. (1980). Attachment
and loss. Basic Books.
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